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Service Training
Back to the New Future

Fan attitudes have changed and are not going back to what they once were expected to be. How sports venues react to COVID-19 will define their businesses for the next decade.

ALSD Virtual Panel
Changes in the Sports Venue Market

In this first-ever panel for ALSD vendor partners, two industry leaders share how vendors and suppliers can discover prospects during this time of disruption.

Sales Training
Best Practices for Handling a COVID-19 Sales Objection

Learn, practice, and master four steps to overcome coronavirus-related objections by clarifying them, honing in, and offering creative solutions.

Industry News
The New Normal for F&B in Sports and Entertainment Venues

Operators must prepare now to deliver safe hospitality environments for fans and employees upon their return to our venues in a reality of social distancing.

Service Training
Understand How Data and Analytics Support the Customer Experience

Customer service must be thought of holistically. The days of it being just a call center to help resolve issues and answer questions are over.

ALSD Spotlight
ALSD Spotlight Returns in 2020 to Shine a Light on Industry Innovation

The ALSD’s annual design contest is back this year with new opportunities for the industry’s designers and builders to showcase their best work.

ALSD International
A Conversation with James Bisgrove, Rangers Football Club

The Commercial and Marketing Director at the Scottish Premiership’s Rangers FC reveals details of the club’s Project 2022, its new Blue Sky Lounge and Club 72, as well as the future of sports hospitality.

Partner Solutions
Multi-Use Venues: Your Guide to Capturing New Audiences

In this new guide for multi-use venues, the experts at Samsung discuss the nuances of different fan bases and what they mean for your venue’s AV technology solution.

ALSD Video Series

In the ALSD’s newest interview series, our Founder Bill Dorsey sits down with sportsbiz veterans around a figurative campfire (literal Zoom call) to rehash past achievements and offer perspective and guidance for our future leaders.

IDEAL Industries



Franklin Group
IDEAL Industries
Armored Things
Dimensional Innovations
Event Finders USA
3D Digital Venue
Hunden Strategic Partners
Magnetic 3D
Stage Front
Suite Experience Group
Drake's Organic Vodka
Smart Buffet Ware