Chris Bryant is a trusted advisor for over 50 sports teams and venues in elevating the client/guest experience. The “Service Coach” is an award-winning expert who helped the Tampa Bay Buccaneers achieve a #1 rating in Customer Satisfaction for six years and guided the Charlotte Hornets to win the first NBA league award for Guest Service Innovation. Chris is a former Training Director for The Ritz-Carlton Hotel Company with a passion for elite service. In 2006 he started BGX, a training firm that has equipped and inspired over 100,000 sales and service professionals. His company recently launched an innovative Digital Training Game that is the future of staff development and a critical ingredient for any Blended Learning Strategy.
Chief Experience Officer
BGX | Bryant Group Experience, LLC