Courtney began her career in the sports industry as a Premium Service Account Executive at TD Garden in 2016, managing all ticketing and service needs for Boston Bruins & Boston Celtics premium clients. She transitioned to her role as the Senior Manager of the Premium Service Team in 2018, where she oversees the group responsible for client management and the retention of nearly 2,000 corporate and individual accounts across 7 different premium seating products. Together with her team, they manage all aspects of the premium client experience, including ticketing, amenities, communications, and events.
Courtney was an integral part of the team that pioneered the re-brand of ‘The Premium Club’ to ‘Boston Garden Society’ in 2018, which redefined the premium seating experience at TD Garden. In conjunction with a major arena transformation, the ‘Boston Garden Society’ re-brand breathed new life into member amenities, products, service levels, and events. Courtney was instrumental in creating a sales and service strategy for a brand new, 500-seat premium ‘Rafter Studios’ space located on the top level of the arena. She also spearheaded service efforts for new in-arena amenities, including a brand new 7,500 sq. ft. club and lounge space, ‘1928 Club.’ With her team, she planned and executed new client amenities, such as the “Sip Series” – a quarterly series of social, networking events that brought together over 550 clients and local business leaders for its kickoff.
Courtney graduated from Stonehill College in 2011 with a degree in Communications and Business Administration. She worked in outside sales for five years before transitioning to the sports & entertainment industry. She is a lifelong Bruins fan and outside of work loves volunteering as a youth field hockey coach.