You work while others play. Nights, weekends, and holidays are when the industry comes alive. In order to deliver during the long hours, you need to be fully engaged and energized. Subsequently, you need to train your staff and yourself to balance the work, create a service culture, and delegate. This is a session on creating your team’s and your own path to success; it’s time to talk.
- Kathy Burrows, Owner, Sold Out Seating
- Kristin Miller, Director – Suite Services, Milwaukee Brewers Baseball Club
- Matt Basta, Director, Esports, DKC