Don’t Downsize Your Clients

In the last 5 years, hundreds of hospitality and service providers have reduced the scope of goods and services they offer yet have kept prices the same, if not increased them. How do we, as providers of a luxury experience, turn a perceived negative into a positive and give our clients more for more? Once we can turn that corner, higher levels of customer satisfaction and increased ROI result. In this session, explore this analysis, as well as concrete examples of customer 

July 2, 2019
2019 - Tuesday, July 2
Time Start: 
3:35 p.m.
Time End: 
4:15 p.m.
Marriott Marquis Chicago


David Bryson, Speaker, Author, “Why Can’t You’” Podcast Host  

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