In this ALSD Webinar, panelists discuss strategies and tactics for selling and servicing limited capacities, now and in the future. Kelly Diamond, Customer Marketing Manager at Vidyard, also shares key best practices and examples on how to integrate video as part of your selling strategy.
Welcome/Introduction: 0:17
Current Fan Capacity Allowances and Reopening Phases: 2:20
Strategies and Tactics for Staying Close to Customers: 5:52
How to Prioritize Accounts in a Limited Capacity Environment: 14:53
The Benefits of Video in Sales and Service: 16:34
How to Get Started with Video: 21:49
Sales and Service Video Examples: 23:10
Single-Game Suite Rentals with Reduced Capacities: 27:41
Tracking Prospects Through the Pipeline: 31:02
Increased Benefits During a Reduced Season: 32:14
How to Manage Evolving Deadlines for Paused Contracts: 37:31
Distribution Channels for Sales Videos: 42:33
Event Moderated By: Max Snyder, Chief Revenue Officer, ALSD
Presenters:
Chris Bailey, VP of Premium Seating, Utah Jazz, Salt Lake Bees, and Vivint Smart Home Arena
Kelly Diamond, Customer Marketing Manager, Vidyard
Nick Wierciak, VP of Ticketing, Premium, and Suite Sales, St. Louis Blues, Enterprise Center, and Stifle Theatre
This venue solution was published in partnership with Vidyard.
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