Jared's Journal

Rendering of the New Minnesota Stadium

The new home of the Minnesota Vikings takes shape in Downtown East. Its design, which includes a clear roof and the world’s largest pivoting glass doors, moves the standard for an NFL stadium.


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The More You Know: Rob Boaz of the Chicago White Sox, pictured here (left) educating a suite patron on the features of the new in-suite tablets, explains their benefits: “The more information we have on our clients, the better we’ll be able to provide for them and offer a truly tailored experience.”

The Chicago White Sox, along with mobile technology company Parametric, are enhancing experiences and collecting big data.


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Ryan Tanke, CRO, Minnesota Timberwolves

The Chief Revenue Officer of the Minnesota Timberwolves shares his passion for community service, Jimmy Buffet, and the upcoming Target Center renovation.


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Derrick Hall, President, Arizona Diamondbacks

The President of the Arizona Diamondbacks shares his beliefs on positive workplace culture, the advantages of the in-venue experience, and ticketing in the digital age.


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Buyers and Sellers Speak Panel: (From left to right) Rick Horrow, CEO, Horrow Sports Ventures, Len Komoroski, President, Cleveland Cavaliers, Chris Heck, CRO, Philadelphia 76ers, Gary Grose, Managing Director, Marsh Marketing, Tony Knopp, CEO, SpotlightTMS.

The second installment of the Corporate Ticket Impact Conference delivers real-world content, industry-leading speakers, and free-flowing networking.


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Dene Shiels, our Director of Sponsor and Partnership Development, has passed away at the age of 67.


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Holding a Candle: The restored Chandelier Room and its new balcony measure up to the most glamorous premium spaces in sports and entertainment. Private events have already been held in the renovated room for the television show The Bachelorette and for Casamigos Tequila, which is owned by George Clooney.

Most significant capital improvement projects involve separate design and build stages. But at the base of the San Gabriel Mountains, Santa Anita Park has shown design and build can happen concurrently during a major renovation, and with pace quicker than Seabiscuit along nine furlongs.

 


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STAPLES Easy Button: The Premier Tables and Lounges at STAPLES Center provide patrons with an ease of experience with their all-inclusive features.

This season, two loge-style seating products were introduced into the San Manuel Club at STAPLES Center. The new Premier Tables and Lounges have transformed space that wasn’t being utilized effectively or maximizing returns into revenue-generating premium real estate. 


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Trust Me: Guests at SUGARFISH in Los Angeles trust its chefs so completely to deliver the sushi experience they are craving that they place their orders partly blind. Do your premium clients have this level of trust in you?

A premium seating lesson from a sushi restaurant in Studio City.


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Strong Network Connection: The most impressionable and worthwhile moments of my journey never occur over the phone, email, or FaceTime, but always through face-to-face shared interaction.

Technology makes our lives easier, but it doesn't always make our lives better. In the end, the first order of business will always be connecting personally and doing right by those relations.


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Sound as a Bell: The Liberty Bell stood in the steeple of Independence Hall/Pennsylvania State House until it fractured in 1836. Despite its scar, its history is undamaged, celebrated, and visited by more than a million people every year.

The emotional pull of the past is powerful for all, especially sports fans. Is your team’s history a highlight of your experience offering?


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Race for Experience: The seat itself can add value to the in-venue fan experience. The Manager’s Box areas at Red Bull Arena are furnished with racing-style seats, similar to those in a Formula 1 racecar.

The New York Red Bulls are combining access with affordability in their field-level premium area with racing-style seats.


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