Optimizing Premium Staffing with Full-Menu Sales and Service

The pandemic may have resulted in staffing shifts in your organization and renewed inter-department collaboration. Let’s uncover how this has led to full-menu selling and customer service and created new incentive and structures. Moreover, let’s learn about selling in cost-sensitive environments, partnerships, and what renewal programs make sense.

  • Moderator: Amanda Verhoff, President, ALSD
  • Ron Hecht, Director, Premium Sales, Miami Dolphins
  • Joe LaBue, Vice President of Ticket Sales & Services, Tepper Sports & Entertainment
  • Julie Weaver, Senior Manager, Corporate Partnerships and Premium Hospitality, Cleveland Indians Baseball
Start Time
2:00 p.m.
End Time
2:40 p.m.