Re-Imagining Customer Experience for the Post-COVID World

This critical and timely program is targeted to truly help provide “post-pandemic” customer experience solutions within the Sports and Meetings/Events industries.  Learn how to earn back customers—and create a new legion of loyal customers—by capitalizing on the GREAT opportunity of having a “2nd chance to make a first impression”.  Andy illustrates that “Crises leads to forced innovation”, therefore we must now re-evaluate every touchpoint in our customer experience process.  
Speaker: Andy Masters, Keynote Speaker/Trainer & Award-Winning Author, Andy-Masters.com 

Speakers
  • Andy Masters, Keynote Speaker/Trainer & Award-Winning Author, Andy-Masters.com
Location
Starvine 3-5, West Convention Center, Level 3
Start Time
9:45 a.m.
End Time
10:25 a.m.
Date
Aug
16
2021