Relationships into Revenue: Building Bonds & Business

The ability to drive renewals, retention, and new business, and build dynamic teams are constantly top of mind for elite sports teams. A study by Bain & Co. found that a modest 5% increase in customer retention can increase company profitability by 75%. What’s their secret, and how do they get and stay ahead? This session will answer these questions and address how to optimize your relationships, grow your business, and upsell and cross-sell, all while driving bottom-line results.

Speakers
Location
White River, Salon C-D, Floor 1
Start Time
3:30 p.m.
End Time
4:15 p.m.
Date
Jul
11
2023