Service Scouts

Jim Smith
President and Founder
Incline Village, NV
P: 916-955-9705

Since 1996, Service Scouts has been the nation’s premiere mystery shopping and service improvement consulting company. We partner with our clients to develop service and operations solutions incorporating best practices, measuring expectations, realigning service drivers, motivating management and employees to create an energy your patrons will feel, appreciate, and value.


Professional Services
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