Manager of Suiteholder ExperienceCleveland Browns
Sharon Smith is entering her 10th season with the Cleveland Browns and currently serves as the team’s Manager of Suiteholder Experience. In her role, Smith establishes and strengthens relationships with Browns Suiteholders and prospects by facilitating all areas related to high-quality service, hospitality, events and renewals for the group.
Under her guidance, the Browns emphasize year-round engagement with their Suiteholders through unique opportunities catered to individual personalities and preferences, including special experiences at FirstEnergy Stadium and premier sports and entertainment events across the country. Prior to joining the Browns, Smith worked in multiple service and sales roles for the NHL’s Washington Capitals and the CHL’s Wichita Thunder. Smith earned an associate’s degree in communications from the University of Toledo.