Spotlight Awards

Wavework is a one-stop premium hub for teams and organizations to create efficiency and distinction to drive premium revenue and retention. Its Concierge platform automates time-consuming tasks so premium sales and service teams can focus on strengthening key relationships. Wavework collaborates with progressive teams and organizations to strengthen service offerings and uniquely differentiate premium experiences to drive retention and new business opportunities.


 

The Sacramento Kings have partnered with a technology startup to pilot NINA, the world’s first smart beverage pouring system. NINA is a smart bottle cap that connects to an iPad and cloud-based data system. The system streamlines the process of suite guests being able to pour their own liquor beverages without having to purchase a full bottle. Consumption increased during the pilot test at all events where the system was available. Golden 1 Center is planning a full-scale rollout next season.


 

Ungerboeck’s Suite Management portal is a digital tool for providing enhanced customer experiences, increasing operations efficiencies, and driving additional revenue. It is a one-stop shop for suite ordering, communication, payments, and account management. Through the portal, venue managers can tailor content and menus for each event. In addition, teams can check show-based task lists and even bill both organizations and individuals for a single event.


 

Wavework is a one-stop premium hub for teams and organizations to create efficiency and distinction to drive premium revenue and retention. Its Concierge platform automates time-consuming tasks so premium sales and service teams can focus on strengthening key relationships. Wavework collaborates with progressive teams and organizations to strengthen service offerings and uniquely differentiate premium experiences to drive retention and new business opportunities.