All-Inclusive Catering

Q:

  • What is included complimentary for food? How many menu items are available? Would you consider the offerings to be game-day fare or high-end cuisine? Do the menu options rotate by game, and if so, how often?
  • What are the beverages offerings? Soda and water? Beer and wine? Hard alcohol?
  • How would you describe the presentation (basic buffet, high-end buffet, carving stations, unique and artful presentation, etc.)?
  • What are the hard costs the team pays to the caterer or vendor for each?

A:

  • We introduced our first all-inclusive concept this season – 46 total seats.
  • Food consists of hot dogs, chicken, mac and cheese, veggies, in between game-day and high-end.They do rotate each game so we can see what will stick.
  • Beer, wine, and soda is included – alcohol is purchased by guests.
  • All buffet presentation.

A:

  • No easy answer to this one as there are all different levels of all-inclusive catering, depending on the price point between the client and the caterer.
  • Normally soft drinks always included in food cost.
  • Some states don’t allow free alcohol, but we often see beer and wine included.
  • Some deals are strictly concession fare, while others are a higher-end buffet and then some super premium clubs may be all liquor, high-end buffet, and sometimes even a served banquet meal
  • Again it is all negotiable depending on the price the client is will to pay.

A:

The all-inclusive Club space for our Club Box Seats or Loge seats:
  • From 30 minutes prior to tip until halftime, ballpark type food and drinks (including beer and wine).
  • Four different food stations
  • Game-day fare
  • Four different options that rotate
  • Soda and water. Beer and wine – NO Hard alcohol.
  • Basic buffet
  • $30 per ticket to Levy

A:

All of the items on our menus are included with the price of the seat, along with soft beverages. Alcoholic beverages are billed on consumption, and we offer a full bar with beer, wine, and all cocktails. They are definitely high-end offerings. In ranahans dining room, the service is from action-stations, and we change the menu every day and also between lunch and dinner – I pay $72 per guest to our in-house caterer. In The Lazy S loge seating, it is a full served three-course meal changed after five days, but the same for lunch and dinner – I pay $52 per guest to our in-house caterer.

A:

  • Pre-game, we offer high-end buffet cuisine in six different clubs. Halftime, we offer snacks, cold platters, and desserts. Menus rotate without repetition for 14 days. We have three tiers of menus based on food price.
  • Two clubs have all-inclusive beer, one club has all-inclusive beer and wine, one club has a cash bar, and two clubs have all-inclusive full bars pre-game and halftime.
  • Two clubs have an extensive menu with one action station. The next two clubs have one additional action station, shrimp, and a dessert action station. And two clubs in the high tier have extra desserts, one additional action station, shrimp and crab claws, and more entrees, including a vegetarian option. Presentation is a priority in all dining rooms. Pricing to us from the team ranges from $26-$40++, and we bill the team for alcoholic beverages.

A:

  • In our Courtside Club, it is all high-end fare, mini salads in martini glasses, finger type sandwiches with prime rib etc. During the third quarter, there is a change to dessert which is usually cookies, brownies, ice cream, etc. Beer, soda, and wine are included.
  • In our Superboxes, it is more game-day fare trying to be fancy, loaded nachos or potatoes, chicken pot pie, and macaroni. There is always a salad option and endless popcorn. Beer, soda, and wine are included. We send the menu to our STH’s prior to the game.
  • Hard alcohol is an additional charge. In the Courtside Club, they receive a discounted price compared to the rest of the arena.
  • Courtside Club: High-end buffet; Superbox: Not as high-end
  • Courtside Club: $31.50; Superbox: $9.50 –$10.50
  • I would also note that adding all-inclusive areas has added quite a bit from a service standpoint. You can’t make everyone happy with free food, so there is a lot of surveying of STH’s and trying to make changes to make them happy. For example, in our Courtside Club, we constantly hear that they want ball-game food, but we have not made the switch!

A:

  • We have two “clubâ€ packages
  • Premier Club : includes buffet meal and cash bar
  • Size and cost of buffet depends on the sport (we have five different sports across both venues) $45-$110 without labour
  • Basic buffet ( I want them to be better presented and more interesting but our caterers struggle)
  • Diamond Lounge:not inclusive of food or beverage but have private bar and opportunity to purchase bistro style food

A:

  • There is nothing complimentary just from having the suite. We charge $30 per person, per ticket for the food and non-alcoholic beverages, and that includes:four buffets on the suite level, four buffets on the club level, desserts, popcorn, and bagged candy.
  • Suite holders can also order in-suite enhancements, like shrimp platter, cheese platter, mixed nuts. A few do, but most do not.
  • We offered in-suite buffet service to our large suites (26-28 seats), but only three of the 23 took advantage of that.The food is the same, so most felt it wasn’t necessary.
  • We do both high-end and game-day fare.Some of our premium customers always have hot dogs and popcorn on gameday, regardless of what else is on the buffet.
  • The names of the buffets stay the same each week, but the dishes within the buffets change from game to game. The one thing we always have, no matter what, are the smoked beef ribs on the suite level. Those are probably the most popular thing. We started the appetizer station on the suite level this year, and it’s been a big hit.
  • Cowboy Dining stocks a par amount of soft drinks and water in each suite for each game. Suite holders can adjust the quantities as needed—they just have to submit any changes on their game-day order form. They can also order limes/lemons/olives/etc. In Oklahoma we have low-point beer, which is 3.2% alcohol, and is considered food by the state. So suite holders must buy that from Cowboy Dining. They cannot bring in their own; if they do, we confiscate it. We let them know well in advance, and have had to confiscate in the past.
  • Suite holders bring in their own high-point beer, wine, and liquor during suite stocking. We do that the week of each home game…Thursdays 5-7pm and Fridays 11am-1pm.
  • On the suites, it’s a combination of all. On the club, it’s all basic buffet.
  • Suite holders pay Cowboy Dining directly. On the club, it’s part of the club seat ticket cost, so we pay them the $30 per ticket per game.

    A:

      • Currently, we have only one venue/sport where we have an all-inclusive club space, and it’s men’s basketball.We call it the Courtside Club and beginning with the first regular season game, we serve a full meal that is available to everyone who has tickets for our courtside seats. Typically, I order one or two “finger foodsâ€, a main dish, two sides, bread of some kind, and a variety of desserts in the form of cookies, dessert bars, mini cheesecakes, etc.I would consider the fare to be somewhere in between typical game-day food and high-end cuisine. Last year, we had six menus that we usually kept on rotation, but occasionally I would change the menu to fit a certain time of year i.e. Thanksgiving, colder weather moving in, special guests coming in, etc. Since Sodexo got the bid to become the exclusive caterer this year (we were Chartwells the last few years), we are getting ready to develop all new menus for the upcoming season.Four of our menus from last year:
      • 1.
      • Black Bean and Corn Salsa,
      • Regular Salsa,
      • White Queso,
      • Tortilla Chips,
      • Mini Chicken Tamales,
      • Mini Beef Tamales,
      • Mini Cookies & Bite-sized Brownies
    • 2.
    • Sliced Smoked Turkey with cranberry mayo, whole grain mustard & cocktail rolls
    • Phyllo Cups with apple, roasted onion, bacon & blue cheese
    • Warm Spinach Artichoke Dip with Crackers
    • Mushroom Ragout Turnovers
    • Individual Mini Pumpkin Cheesecakes
    BBQ Sauce & Buns,
    • Cole Slaw,
    • Baked Beans,
    • Baked Potato Skins,
    • Cheese Board with Crackers,
    • Mini Cookies & Bite-size Brownies
    • 3.
    • Pulled Pork,
    • Beef Brisket,

    A:

    A:

    • 4.
    • Boiled Shrimp with cocktail sauce
    • Swedish Meatballs in Gravy
    • BBQ Cocktail Smokies
    • Fresh Fruit Tray with dipping sauce
    • Warm Spinach Artichoke Dip with Tortilla Chips
    • Chocolate Mousse Cups & Lemon Bars
    • Beverage offerings are soda and water only.
    • Pretty basic buffet style.
    • Last year, it was $16.50-$18 per head depending on the meal. We have 48 courtside seats. For non-conference games, I typically order enough for 25 people, and for conference games, I up it to 35, and we still seemed to throw away food at the end of the night, so I might re-visit numbers this year. For our two pre-season exhibitions, I order only a couple of finger foods and a couple of dessert options.
      • Along with all of our pre-set menus, we offer either a pre-game meal for morning games or a halftime snack for afternoon and evening games. In our indoor club (all-inclusive), we also offer free Chicago-Style hot dogs and popcorn for no charge for every game. All non-alcoholic beverages are included. We also offer in-seat service. We also try to do 4-5 special amenities at different games…margarita samples, Orange Krush floats, hurricane samples, etc.
      • Menu #1 - Western Michigan (9/1/12) - 11:00AM
      • Chicken Chile Verde with Tortillas, Salsa, Sour Cream and Shredded Cheese
      • Sonoran Salad
      • Cilantro Rice
      • Peanut Butter Thumbprint Cookies with Raspberry Jam
      • Pre-Game Snack: French Toast Bread Pudding (w/ Blueberries)
      • Menu #2 - Charleston Southern (9/15/12) - 11:00AM
      • Whole Roasted Jerk Chicken
      • Three-Cheese Baked Pasta
      • Black Bean, Mango & Jicama Salad
      • Iced Brownies
      • Pre-Game Snack: Spinach Quiche
      • Menu #3 - Louisiana Tech (9/22/12) - 7:00PM
      • Chicken & Sausage Gumbo
      • Cornbread
      • Red Beans and Rice
      • Sweet Potato Salad
      • Red Velvet Bars
      • Halftime I-Snack: Muffaletta Sandwich
      • Menu #4 - Penn State (9/29/12) - TBA
      • BBQ Pulled Pork with Buns
      • Creamy Herbed Coleslaw
      • Pub Chips with French Onion Di
      • Carrot Cake Bars
      • Pre-Game Snack: Assorted Donut Holes
      • Menu #5 - Indiana (10/27/12) - 11:00AM
      • Beef Tenderloin with Horseradish Cream and Sister Schubert Rolls
      • Panzanella Salad
      • Butterfinger Bars
      • Menu #6 - Minnesota (11/10/12) - TBA
      • Polish Sausage with Sauerkraut & Buns
      • Potatoes Au Gratin
      • Broccoli-Raisin Salad
      • Snickerdoodles, Chocolate Chip Cookies, and Cherry Sugar Cookies
      • Menu #7 - Purdue (11/17/12) - TBA
      • Drunken Pork Loin
      • Smoked Cheddar & Scallion Smashed Red Potatoes
      • Marinated Vegetable Salad
      • Pumpkin Bars with Cream Cheese Icing
      • All non-alcoholic beverages (Coke, Diet Coke, Water, Sprite, etc.) are free. We have a full cash bar available for guests. We will sometimes offer a keg beer selection as well.
      • I would say basic buffet.I wish we would do more unique and artful presentation, but I’m not sure if would be appreciated as much as I would like.
      • We pay $30/person for the meals… that includes the buffet, hot dogs, popcorn, non-alcoholic beverages, etc. We pay a little extra for the staffing for the in-seat service.

      A:

      A:

      A:

      • Our menu changes every game. We have four drink stations which include soft drinks, water, and coffee. We do not have alcohol on our Club level.
      • Basic buffet – the vendor is our in-house, university dining operation and the cost per person per game we are billed for is $20.
      • Dail Club Menu – Saturday, September 15th
      • Carved Flank Steak
      • Citrus Grilled Chicken Breast
      • Cheese Ravioli
      • Mac and Cheese Muffins
      • Broccoli Salad
      • Summer Corn and tomato salad
      • Baby carrots
      • Brownies
      • Salad Bar
      • Half Time:
      • Chicken wings
      • Nacho bar
      • Carry over brownies
      • Ice cream
      • Dail Club Menu – Saturday, September 22nd
      • Lettuce wraps station
      • BBQ pork
      • Fried chicken
      • Green beans
      • Tri color potatoes
      • Slaw
      • Romaine Salad
      • Strawberry shortcake
      • Half Time:
      • Chicken Tenders
      • Nacho Bar
      • Carry over shortcake
      • Ice cream
      • Dail Club Menu – Saturday, October 6th
      • Carved Honey Roasted Turkey with cranberry relish
      • Hot dogs with pretzel rolls and chili
      • Baked ziti with meat sauce
      • Loaded mashed potatoes with toppings
      • Broccoli, cauliflower, and carrots mix
      • Black-eyed pea salad
      • Cupcakes
      • Salad Bar
      • Half Time:
      • Buffalo bites
      • Nacho bar
      • Ice cream
        • The weekly menu is provided as a buffet spread and additional items such as hot dogs, snacks, and desserts are available as well.
        • Non-alcoholic Coke products, water, citrus punch, beer, wine.
        • Standard buffet.
        • A per-head cost is charged based on the menu and beverage consumption for alcohol and non-alcoholic beverages
        • In each of our all-inclusive clubs, we offer a rotating menu of both higher-end cuisine and ballpark fare. All items are available through a series of “Chef’s Table Buffetâ€ presentation styles and include salads, main courses, sides, and desserts.
        • Both clubs include complimentary soda/water, draft beer, and house wine.
        • Chef’s table buffet stations that include carving stations, high-end buffet presentation, as well as artfully presented items (particularly desserts).
        • Lexus Presidents Club: $75 per ticket sold paid to the catering partner.
        • PNC Diamond Club: $55 per ticket sold paid to the catering partner.
        • In one of our two club spaces on Club Level, full dinner and dessert buffet plus domestic beer, wine, and soda is included with every Bucks game. Menu items vary with each game, but there are always a few choices for entrée, salads, fruit/vegetables, and side dishes served. The offerings in the Club are higher end cuisine – much more than game-day fare.
        • Domestic beer, wine, soda, and water. Hard alcohol for purchase.
        • High-end buffet and carving station for some game nights.
        • It is a certain percentage of the cost of the ticket for each game.