Digital Suite Nameplates

Q:

We are considering installing digital suite nameplates in 2019. If your venue has installed digital suite nameplates:

  • What company did you use?
  • What was the main justification or use for installing digital name plates?
  • Were there any challenges or concerns?

 

A:

  • Alvarado
  • Built-In Capability/Functionality: We had just installed new suite scanners within the last year. We learned that you could program custom graphics into each individual scanner, and it gave us the opportunity to run digital signage for our suite licensees through the scanner, while also re-thinking some static signage options that identified the suite number/location in a more attractive way. Flexibility: This option allows us to make easy, no-cost changes in the case of relocations, new sales, etc. through a simple programming portal. It also allows us to incorporate multiple graphics on one “slideâ€ in the case of shared suite licenses. Moving forward, an application will be available where we can schedule out partners by game date for the whole season. Although we don’t typically offer this signage for our rental suites, we also have the capability to display an important prospect’s name or take special requests from important clients on a per-game basis if needed. Cost Savings: In years past, we had expenses associated with reprinting static signage that we no longer incur. Running the signage through the hardware (scanner) that we had already purchased also contributed to additional cost savings.
  • The main challenge we face with our scanners/digital name plates is time. It takes about seven minutes to create a bit (slide) and load it into the Alvarado system. We use Photoshop to take a regular image, manipulate the size and proportion, and copy it into a new image that is 8 bit. If we are creating 82 slides, that is 9.5 hours to get all of the images converted to an 8 bit image and downloaded into the Alvarado system. In short, there’s a large amount of effort upfront, but once complete, there is minimal additional effort required throughout the season. We are also unable to set a schedule for our slides. Because we have to manually upload every image, we have to manually take the image down as well. For those slides that we only want visible for a single event, we must set reminders to clear the slide and reload a new image in its place the next day. We anticipate these concerns will be alleviated in the future, but it is a slight pain point for the time being.

 

A:

We installed suite door scanners last year. Those now serve has access control for our suites, as well as the digital sign for company logos. This gives us the ability to rotate various images with a few clicks.

We facilitated it all through Boundary Devices. The driver for us was enhancing the security of the suites. The signage was just a bonus.

 

A:

We do not have digital suite signage. We decided against this due to promoter requirements for “blackoutâ€ during live events. We have brushed metal signage through William Huff, a local company.

 

A:

We put the digital nameplate and ticket scanner on all suites as this is how the door is unlocked, but we decided against putting company logos on the digital nameplate since some of our partners preferred not to have their names displayed. We made a business decision to keep it consistent across all suites. We did create signage inside the suites for any partner who signed a three-year or longer contract with us. The only concern is occasionally having to reset the display with IT, but otherwise, it has worked pretty well.