The pandemic may have resulted in staffing shifts in your organization and renewed inter-department collaboration. Let’s uncover how this has led to full-menu selling and customer service and created new incentive and structures. Moreover, let’s learn about selling in cost-sensitive environments, partnerships, and what renewal programs make sense.
- Ron Hecht, Director, Premium Sales, Miami Dolphins
- Joe LaBue, Vice President of Ticket Sales & Services, Tepper Sports & Entertainment