Caroline Shipps is the Vice President of Premium and Member Services for UBS Arena and the New York Islanders. In this new role, she is responsible for delivering unique, best-in-class service to all Premium clients and Season Ticket Members.
Prior to joining UBS Arena and the Islanders, Caroline was the Assistant Director of Premier Service for the Chicago Cubs where she led the creation and rollout of an expanded service delivery model for the new and enhanced premier spaces at Wrigley Field. Before joining the Cubs, Caroline was the supervisor of Premium Services for the Los Angeles Dodgers where she also oversaw all servicing for premium clubs and suites. She graduated from Miami University in 2009 with a bachelor’s degree in communications and a minor in marketing.