Dave is The DiJulius Group's Vice President of Consulting. The DiJulius Group (TDG) is a consulting firm that works with companies like Starbucks, Chick-fil-a, The Ritz-Carlton, Nestle, and many more.
Dave is a master at helping companies create real change that sticks. In his role at TDG, Dave helps companies across all industries (KeyBank, Johns Hopkins, Bristol Myers Squibb, Celebrity Cruise Lines, just to name a few) focus on their culture, and create standards so that the culture is consistent across even the largest corporations.
Dave excels at communication and easily bridges the gap between corporate leaders and front-line team members. His passion for
building ideal environments helps lead teams to attain award winning customer satisfaction, best places to work achievements and recordbreaking profts. His 30 plus years in customer service environments, primarily in the sports and entertainment industry, gives him an uncommon understanding of marketplace conditions and high expectations.
Dave is co-author of "The Employee Experience Revolution", a new book that helps organizations develop powerful leaders while purposely creating an internal culture that is their competitive advantage. Un appable and highly respected, Dave Murray is one of today’s leading customer experience and internal culture strategists.