Eboni Wilson is the Vice President of Guest Experience at UBS Arena. In this role, she oversees the Guest Experience team which is responsible for the operation of general concourse and premium team members, leaders of the service culture, venue accessibility and overall guest experience. Before joining UBS Arena, Eboni was Director, Guest Services at T-Mobile Arena in Las Vegas, NV. She has over 15 years of industry experience working with clients such as NBA, NHL, NCAA, Live Nation, and ASM. Eboni has a wide range of event experience including NCAA Basketball Conference Championships, NCAA Men’s Sweet 16, NBA All-Star Weekend, NBA Draft, Superbowl, Latin Grammy, Billboard Music Awards, as well as large scale conferences.
Eboni is an active of the sports and entertainment industry community. A member of the International Association of Venue Manager. (IAVM) She is Chair of the Diversity, Inclusion, & Leadership committee, a mentor in the Mentor Connector program as well as a program chair member for the Guest X and Arena committee. Eboni is co-lead for the Black Oaks Network (BON) and member of the Oak View Group Women’s employee resource group. She is a member of the Pro Sports Assembly and an active member of the Assembly Awards committee. Eboni is also an active speaker for colleagues in the University setting speaking to future leaders in the industry.
Eboni received her bachelor’s degree in communication from the University of North Carolina at Charlotte. As a continually learner she reads books, listens to podcasts, and attends YouTube University regularly.