Russell was born and raised in the janitorial industry, honing his skills alongside his father in every area of the business. Bringing more than 15 years’ experience and a commitment to Best Practices, Russell passionately leads the janitorial service industry with innovation and customer service excellence, serving as Scandinavian’s President & CEO. With an unmatched work ethic, Russell has set his sights on rapidly growing the business across North America, while still ensuring client expectations are consistently met and exceeded. Customers always come first at Scandinavian, which led to the development of the 10-1-24 commitment, along with ensuring there is always a real person on the other end of the phone when you call. These initiatives are firmly rooted in the success of Scandinavian, established by Terry Hay, and proudly reinforced by Russell daily. An active member of the Young Presidents Organization, Russell engages with his local community to connect with fellow influential business leaders who encourage both professional and personal development. Scandinavian is a family business built on accountability, service, and culture, and Russell is focused on innovative advances to consistently exceed client expectations. When not at the helm, Russell spends his downtime with his beautiful family, getting outdoors, and is an avid music fan, enjoying concerts whenever possible.