Ruby Newell-Legner, CSP
Fan Experience Trainer and Consultant
9148 W. Vandeventor Drive
Littleton, CO 80128
Through virtual workshops, consulting, and training, Ruby has presented customized fan experience programs for 66 professional sports teams to build loyalty and retention. She helps design a culture that drives revenue through fan and employee engagement. Clients include: 66 professional sports teams, 51 stadiums and arenas, 44 new facilities preparing to open, 35 schools, universities & colleges, The Super Bowl, US Open, The Grey Cup, Shell Grand Prix of Denver, The Olympics. Results Speak for Themselves: Moved from #85 to the #1 position in ESPN Fan Experience rankings; Amplified repeat business by 19%; Increased revenue in one year by 16%; Expanded Season Ticket Holders 4,000 to 11,000; Increased Customer Satisfaction Ratings by 17%.