In March, Flyers and 76ers fans returned to the same arena, but one committed to a fresh look at facility operations with increased standards of health and wellness that go well beyond just a pandemic initiative.
Premium Industry News
Now more than ever, marketers must map all customer touchpoints and position their brands in a way that makes them the obvious choice for customers. If marketers overlook these critical steps, outcomes for their businesses are extremely uncertain.
The Yankees faithful returned to the Bronx on April 1 for the first time in 17 months. Rigorous standards enabled in-person attendance at Opening Day and will continue to impact fan safety and satisfaction after the pandemic.
As stadiums and arenas welcome back fans, facility operators are exploring innovative methods to ensure fan safety, while adopting fast-moving technologies set in motion even before the pandemic.
In this ALSD special feature, R-Zero Co-Founder Ben Boyer demonstrates how his company's Arc device combats harmful pathogens and reduces economic impacts.
The Dallas Cowboys and their networking partners ExteNet Systems, CommScope, MatSing, and AT&T installed a new design, ten times the previous DAS, resulting in cost savings and operational efficiencies.
The newest MLS stadium features many frictionless elements from mobile F&B ordering, to in-seat delivery, to new entry strategies, underpinned by Wi-Fi, DAS, and IPTV infrastructure to support these experiences.
He smiles big. He brings championship energy. He’s earned multiple degrees. He’s passed on lessons learned to tens of thousands of Louisville’s youths. He’s prepared for the return of live events. And he sees a beehive of activity reigniting the industry. He’s Robbie Valentine, Senior Director of Sales at the KFC Yum! Center.
The dawn of a new day in sports has arrived, and top-notch venues must understand the power and purpose of the Peak-End Rule. Fan retention, renewals, referrals, and revenue are all highly connected to this reality in the marketplace of tomorrow.