Chris Minton
Sales Director
cminton@forrester.com
617-851-6314
www.feedbacknow.com
FeedbackNow is a real-time, comprehensive CX solution that helps you measure, analyze, and improve on customer experience feedback, across physical and digital touchpoints.
Our platform continually generates actionable advice against the areas of customer experience and service with the greatest impact on loyalty and the bottom-line.
The FeedbackNow solution consists of physical and digital feedback collectors, an intuitive analytics engine to extract insights from the feedback, and a powerful SaaS & mobile platform that helps clients act on those insights in real time.
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